Disruptive technology is defined as emerging technology that unexpectedly displaces an established one. The Business Process Management (BPO) industry, whose market size in 2015 was estimated at $88.9 billion, is…
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Disruptive technology is defined as emerging technology that unexpectedly displaces an established one. The Business Process Management (BPO) industry, whose market size in 2015 was estimated at $88.9 billion, is…
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